MapMatiX Terms of Service

MapMatiX LLC
https://www.mapmatix.com

Last Updated: August 25, 2025
Effective Date: August 25, 2025

Acceptance of Terms

MapMatiX LLC ("Company," "us," "we," or "MapMatiX") provides the https://www.mapmatix.com website and related software applications including LaunchPad (collectively, the "Site" or "Services") subject to your compliance with these Terms of Service ("Terms"), as well as any other written agreement(s) between us and you. We reserve the right to change these Terms from time to time with or without notice to you. You acknowledge and agree that it is your responsibility to periodically review this Site and these Terms. Your continued use of this Site after such modifications will constitute acknowledgement and acceptance of the modified Terms.

As used in these Terms, references to our "Affiliates" include our owners, licensees, assigns, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, advertisers, and all parties involved in creating, producing, and/or delivering the Site and/or Services available on the Site.

BY USING THIS SITE OR OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, DO NOT USE THIS SITE OR OUR SERVICES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS SITE, SERVICES, OR THESE TERMS IS TO CEASE USING THIS SITE AND SERVICES.

Services Description

MapMatiX provides business automation services, workflow optimization tools, and related software solutions designed to help businesses streamline their operations. Our Services may include consulting, implementation, integration with third-party services, and access to proprietary automation software and platforms.

Account Registration and Security

To access certain features of our Services, including our LaunchPad application, you may be required to create an account. Our account registration page requests certain personal information from you ("Registration Info"). You will have the ability to maintain and periodically update your Registration Info as you see fit. By registering, you agree that all information provided by you as Registration Info is true and accurate and that you will maintain and update this information as required to keep it current, complete, and accurate. You are responsible for maintaining the security and confidentiality of your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Data Processing and Storage

By using our Services, you acknowledge that:

  • We may process and store data you provide to enable automation workflows.
  • Your data may be transmitted through third-party APIs and services as part of automation processes.
  • You are responsible for ensuring you have the right to use and share any data you provide.
  • You retain ownership of your data, but grant us a license to use it as necessary to provide the Services.
  • We will handle your data in accordance with our Privacy Policy available at https://www.mapmatix.com/legal/privacy-policy.

Free Trial and Payment Terms

We may offer free trial periods for certain Services. Trial terms, including duration and features available, will be specified at the time of signup. After any applicable trial period, continued use of Services will require payment according to our then-current pricing.

Payment processing is handled through third-party services including Stripe and QuickBooks Online. We do not directly store credit card information. By providing payment information, you authorize us to charge the payment method on file for all fees incurred. Charges may be billed in advance of service.

Overdue Amounts

If, for any reason, your payment method declines or otherwise fails to process payment for amounts owed, we may, at our option, suspend or terminate your access to Services and require you to pay any overdue amounts incurred (including any third-party chargeback fees or penalties) by other means acceptable to us. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including attorneys' fees and other legal expenses.

Third-Party Services and Integrations

Our Services integrate with various third-party platforms, APIs, and services. While we make every effort to work with trusted, reputable providers, you understand that:

  • We are not responsible for the availability, accuracy, or reliability of third-party services.
  • Third-party services are governed by their own terms and privacy policies.
  • Integration failures or changes to third-party services may affect our ability to provide Services.
  • We are not liable for any damages resulting from third-party service issues.
  • You are responsible for maintaining appropriate accounts and permissions with third-party services.

Temporary Interruptions

You understand and agree that temporary interruptions of Services may occur as normal events that are out of our control. You also understand and agree that we have no control over third-party networks, APIs, or services that we may use to provide our Services. You agree that Services are provided "as is" and that we assume no responsibility for the timeliness, deletion, mis-delivery, or failure to store any user communications, data, or automation executions.

Intellectual Property

Our Content

All content, software, automation templates, workflows, graphics, logos, and service names provided by MapMatiX are protected by intellectual property rights and are the property of MapMatiX or its Affiliates. Nothing in these Terms grants you any right to use any trademark, service mark, logo, and/or the name of MapMatiX or its Affiliates.

Your Content

You retain ownership of any data, content, or workflows you create using our Services. However, you grant MapMatiX a worldwide, non-exclusive, royalty-free license to use, reproduce, and modify such content solely as necessary to provide the Services to you.

SaaS License (Customer License)

Subject to these Terms and, where applicable, payment of fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during your subscription or permitted access term for your internal business purposes.

Feedback

If you provide suggestions, ideas, or feedback about the Services ("Feedback"), you grant MapMatiX a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate the Feedback into the Services without restriction or compensation to you.

Aggregated/De-Identified Data

We may use de-identified and aggregated data derived from the Services for analytics, benchmarking, and to improve and develop the Services, provided that such data does not identify you or your end users.

Restrictions

Except for a single copy made for personal use, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any MapMatiX content, software, or automation templates without our prior written permission. You may not reverse engineer, decompile, or disassemble any software or automation workflows provided through our Services.

Privacy and Data Security

The information we obtain through your use of Services, including your Registration Info and any business data processed through our automation services, is subject to our Privacy Policy (https://www.mapmatix.com/legal/privacy-policy), which is incorporated by reference.

We implement reasonable security measures to protect your data. However, you acknowledge that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.

Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws or regulations.
  • Infringe upon intellectual property rights of others.
  • Transmit malicious code, spam, or harmful content.
  • Attempt to gain unauthorized access to systems or data.
  • Engage in any activity that disrupts or interferes with our Services.
  • Resell or redistribute our Services without authorization.
  • Process data you do not have the right to use.

Disclaimer

ALL SERVICES AND CONTENT ON THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE SERVICES WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES OR SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF SERVICES WILL BE EFFECTIVE, ACCURATE, OR RELIABLE, (D) ANY AUTOMATIONS OR WORKFLOWS WILL EXECUTE AS EXPECTED, OR (E) THE QUALITY OF ANY SERVICES WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS, OR DEFECTS.

THIS SITE AND SERVICES COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES, OR ERRORS. WE MAY MAKE CHANGES TO THE SERVICES, INCLUDING FEATURES, PRICING, AND DESCRIPTIONS, AT ANY TIME WITHOUT NOTICE. THE USE OF SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR SYSTEMS, LOSS OF DATA, OR BUSINESS INTERRUPTION THAT RESULTS FROM SUCH USE. WE MAKE NO WARRANTY REGARDING ANY THIRD-PARTY INTEGRATIONS OR SERVICES. WE RESERVE THE SOLE RIGHT TO MODIFY OR DISCONTINUE SERVICES AT ANY TIME WITH OR WITHOUT NOTICE TO YOU. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability

IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA, OR PROFIT, BUSINESS INTERRUPTION, FAILED AUTOMATIONS, OR INTEGRATION ERRORS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OUR SERVICES OR SITE.

EXCEPT FOR (A) A PARTY'S WILLFUL MISCONDUCT, (B) A PARTY'S BREACH OF THE CONFIDENTIALITY SECTION, AND (C) A PARTY'S INDEMNIFICATION OBLIGATIONS UNDER THESE TERMS, EACH PARTY'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Mutual Confidentiality

Each party (the "Receiving Party") may receive or have access to confidential or proprietary information of the other party (the "Disclosing Party"), including but not limited to business, technical, financial, security, and product information; customer data; and any information identified as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure ("Confidential Information").

The Receiving Party will (i) use Confidential Information only as necessary to perform its obligations or exercise its rights under these Terms; (ii) not disclose Confidential Information to any third party except to its employees, contractors, and advisors who have a need to know and are bound by obligations of confidentiality at least as protective as those herein; and (iii) protect the Confidential Information using at least the same care it uses to protect its own confidential information of like importance, but no less than reasonable care. The obligations in this section do not apply to information that is (a) publicly available through no breach of these Terms; (b) rightfully received from a third party without duty of confidentiality; (c) independently developed without use of or reference to the Disclosing Party's Confidential Information; or (d) approved for release by written authorization of the Disclosing Party. The Receiving Party may disclose Confidential Information to the extent required by law or court order, provided it gives prompt notice (where legally permitted) and reasonable cooperation to seek confidential treatment. Confidentiality obligations survive for three (3) years from disclosure; trade secrets survive so long as they remain trade secrets.

Indemnification

Your Indemnity

You agree to defend, indemnify, and hold us and our Affiliates harmless from all liabilities, claims, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Services; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) any data or content you process through the Services, including claims that Your Data violates law or infringes, misappropriates, or otherwise violates the rights of any third party.

Our Indemnity (IP Infringement)

We will defend you against any third-party claim alleging that the Services, when used by you as permitted under these Terms, infringe a United States patent, copyright, or trademark, and we will pay the resulting damages and reasonable attorneys' fees finally awarded against you (or the amount of any settlement we enter into), provided that you promptly notify us in writing of the claim, allow us sole control of the defense and settlement, and cooperate with us as reasonably requested. If the Services become, or in our opinion are likely to become, the subject of an infringement claim, we may, at our option and expense: (i) procure for you the right to continue using the Services; (ii) replace or modify the Services so that they become non-infringing while providing substantially equivalent functionality; or (iii) terminate your right to use the affected Services and provide a pro-rata refund of any prepaid, unused fees for the applicable remaining subscription term. We will have no obligation under this section to the extent the claim arises from (A) any modification of the Services not made by us; (B) your combination of the Services with non-MapMatiX products, services, or data where the claim would not have arisen but for such combination; or (C) your use of the Services in breach of these Terms.

Data Export, Retention, and Deletion

Upon termination or expiration of your access to the Services, you may export Your Data for thirty (30) days following the effective date of termination (the "Export Period"). During the Export Period, upon your request and subject to applicable fees (if any), we will make commercially reasonable efforts to provide you with a means to export Your Data in a commonly used, machine-readable format. After the Export Period, we will delete Your Data from active systems within sixty (60) days and from backups in accordance with our standard backup schedules (not to exceed one hundred eighty (180) days), except where retention is required by law or necessary for the establishment, exercise, or defense of legal claims. We may retain minimal archival logs and records as permitted by law. Notwithstanding the foregoing, aggregated and de-identified data may be retained and used in accordance with these Terms.

Termination

We may, at our sole discretion, terminate or suspend your access to all or part of the Services with or without notice and for any reason including, without limitation, breach of these Terms, non-payment, or suspicious activity. Upon termination, your right to use the Services will immediately cease. The Data Export, Retention, and Deletion section describes your rights with respect to Your Data following termination. We shall not be liable to you or any third party for any claims for damages arising out of any termination or suspension.

International Use

Although Services may be accessible worldwide, we make no representation that Services are appropriate or available for use in locations outside the United States. Those who choose to access Services from other locations do so at their own risk and are responsible for compliance with local laws in their jurisdiction.

Governing Law

These Terms and your use of the Services shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to conflicts of law principles. You agree and hereby submit to the exclusive personal jurisdiction and venue of the state and federal courts located in Bonneville County, Idaho for any disputes arising out of or relating to these Terms or the Services.

Notices

All notices to a party shall be in writing and shall be made either via email or conventional mail. Notices to us must be sent to matt@mapmatix.com, if by email, or to our address at 1846 1st Street Suite 228, Idaho Falls, ID 83401, if by conventional mail. You agree to receive notices from us at the email address associated with your account or the address we have on record.

No Resale Right

You agree not to sell, resell, reproduce, duplicate, distribute, copy, or use for any commercial purposes any portion of our Services or access to our Services beyond the limited rights granted to you under these Terms, unless you have a separate reseller or partner agreement with us.

Force Majeure

We shall be excused from liability for non-delivery or delay in delivery of Services arising from any event beyond our reasonable control, including but not limited to: labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, third-party service outages, API failures, and other causes or events beyond our reasonable control.

Severability

If any part of these Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

No Waiver

Any failure by us to enforce or exercise any provision of these Terms or related rights shall not constitute a waiver of that right or provision.

Entire Agreement

These Terms constitute the entire agreement and understanding between you and us concerning the subject matter hereof and supersede all prior agreements and understandings between us with respect thereto. To the extent that anything in or associated with the Services is in conflict or inconsistent with these Terms, these Terms shall take precedence.

Questions

If you have any questions about these Terms, please contact us at matt@mapmatix.com.

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